Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. ZDNET's editorial team writes on behalf of you, our reader. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers.
Neither ZDNET nor the author are compensated for these independent reviews. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. “In some cases, there may be a cost associated with the repair.ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. “If your 13-inch MacBook Pro has any damage which impairs the replacement of the battery, that issue will need to be resolved prior to the battery replacement,” Apple said.
It’s worth bearing in mind that Apple technicians will examine your computer to verify that it’s in fact in working order. If the serial number checker has determined that your notebook has an eligible serial number meaning it qualifies for the program, Apple will replace the battery free of charge. Service may take 3-5 days barring any unforeseen circumstances. To see if your notebook is eligible for this battery replacement service, visit the Apple website and submit the serial number.
If already paid to have the battery in your affected machine replaced, contact Apple about a refund.Įligibility is determined by the product serial number. This global initiative does not extend the standard warranty coverage of your laptop, but it does cover affected MacBook Pro models for 5 years after the first retail sale of the unit. Apple will replace eligible batteries free of charge. Apple has begun offering a global battery replacement service aimed at owners of eligible non-Touch Bar 13-inch MacBook Pro notebook models.Ī limited number of 13-inch MacBook Pros without Touch Bar, manufactured between October 2016 and October 2017, utilize a component that may fail and cause the notebook’s built-in battery to expand unexpectedly.
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